Kitchen and Bath Sales Customer Service Professional

• Work with homeowners, architects, designers and key specifiers to sell kitchens, bath and lighting fixtures; oversee the sales process from initial client meeting to specification, quote, order and delivery
• Build and maintain project pipeline to meet or exceed individual and showroom sales budgets
•Provide an incredible customer service experience for all clients to build brand loyalty and ensure return clientele
• Ensure showroom and product are presentable and in order
• Foster, build and maintain key client relationships through consistent follow-up. showroom event participation, and outreach efforts
• Coordinate & communicate product receiving & delivery with clients, troubleshooting issues accordingly
• Place product POs, checking internal stock status and liaising with vendors to confirm availability and pricing as necessary
• Develop and maintain working knowledge of RIM Supply product offerings, partaking in vendor events and trainings when available.
• Create warehouse transfers and order splits as necessary
• Participate in industry and showroom events as necessary
• Miscellaneous support duties as needed
Qualifications:
• Minimum 2 years experience consulting in a Kitchen & Bath showroom environment
• Exceptional level of professionalism and people skills
• Ability to work Saturdays
• Experience using ERP, 20/20 and CRM systems, preferred
• Quick and eager learner